Privacy Policy
Last Updated: May 2, 2025
This Privacy Policy explains how Benfol Inc. (“Benfol,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal data. It also describes your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA).
Who We Are
Benfol Inc. is a U.S.-based provider of IT outsourcing services, including managed services, infrastructure management, cybersecurity, and strategic consulting. This privacy policy applies to the information collected through our website and related platforms, including when you subscribe to receive communications or interact with us digitally.
We value your trust and are committed to safeguarding your personal data while providing a seamless experience across our services.
Information We Collect
We collect personal data that you voluntarily provide to us, such as your name, company name, phone number, and email address, typically through contact forms, newsletter sign-ups, or service inquiries. We also collect demographic information such as your country and preferred language to better tailor our services.
Additionally, we gather data related to your interaction with our website. This includes information about the pages you visit, how much time you spend on them, your device type, IP address, browser, and operating system. This data helps us analyze traffic and improve the performance and content of our site.
If you subscribe to receive SMS/text messages from us, we collect your mobile number. By opting in, you consent to receive messages from Benfol, including service updates and promotional content. You can opt out at any time by replying "STOP" or contacting us directly.
We may also receive personal information from third-party sources, including marketing partners, service providers, or public databases, to enhance your experience and communication with us.
Last Updated: May 2, 2025
How We Collect Your Data
Your data is used to fulfill requests, deliver services, and improve your interaction with our website and team. This includes responding to inquiries, sending updates or promotional materials (via email, SMS, or other channels), personalizing your experience, and analyzing website performance. We may also use your information to comply with legal obligations and enforce our terms of service.
All communications you receive from us will include clear options to opt out. If you no longer wish to receive SMS messages or email marketing from us, you can unsubscribe at any time.
Why We Use Your Data
Your data is used for:
- Provide and manage access to our services.
- Responding to inquiries or support requests.
- Sending service notifications, promotions, and SMS (with your consent).
- Performing analytics and personalization.
- Ensuring site security and fraud prevention.
- Comply with legal or regulatory requirements.
You may unsubscribe from marketing communications at any time, including SMS texts, via the opt-out instructions in the message or by contacting us directly.
Legal Basis for Processing (EEA Users)
If you are located in the European Economic Area, we process your personal data based on several legal grounds. These include your consent when you opt in to receive our communications, the necessity of processing to fulfill a contract or respond to your inquiries, compliance with legal obligations, and our legitimate interest in improving our services and maintaining secure operations.
Your Rights
As a user, you have the right to access, correct, update, or delete your personal data. You may also withdraw your consent at any time, object to or restrict how your data is processed, and request data portability.
California residents have specific rights under the CCPA, including the right to know what information we collect and share, the right to request deletion, and the right to opt out of the sale of personal data. Please note that Benfol does not sell personal data.
To exercise any of these rights, contact us at admin@benfol.com. We will respond to all valid requests within 30 days.
How We Share Data
We share your data only when necessary, such as with trusted service providers who help us operate our website, send communications, or deliver our services. These third parties are bound by confidentiality and security obligations.
We may also share your data when legally required or to protect our rights, property, or the safety of others. We do not sell or rent your data to any third parties.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver targeted content. Cookies store preferences and session information, allowing us to remember your settings and provide personalized service.
Most browsers allow you to control cookies through their settings. You can disable cookies entirely or configure them to alert you when cookies are being used.
Data Retention
Benfol retains your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Retention periods vary depending on the nature of the data, applicable laws, and business needs. Sensitive data may be retained for up to five years unless required longer by regulation.
Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.
Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information. Data is stored on secure servers with limited access, and we use encryption and firewalls to prevent unauthorized access or disclosure.
International Data Transfers
Benfol is headquartered in the United States. If you are accessing our services from outside the U.S., your data may be transferred to and processed in the U.S. or other countries. We ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with applicable laws.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated date. If significant changes are made, we will provide a more prominent notice or notify you directly if required.
Contact Us
If you have any questions about this Privacy Policy, your rights, or how we use your data, please contact us at:
Email: admin@benfol.com
Mailing Address: Benfol Inc., 111 N Wabash Avenue, Stuite 100, Chcago, IL 60602 USA.
