Privacy Policy

Effective Date: 10/25/2023

Benfol Group LLC (“we,” “our,” or “us”) is committed to safeguarding your personal information, ensuring that any data collected through text message opt-ins will remain confidential and will not be shared with third parties under any circumstances. We uphold strict data protection standards, ensuring that your opt-in consent data is exclusively used to provide you with the services you have requested. We do not disclose text messaging opt-in information to external entities for marketing, sales, or any other purposes unrelated to the services we provide. Your privacy and trust are paramount, and we are dedicated to maintaining the confidentiality of your consented data in full compliance with regulatory standards.

Benfol Group LLC website (www.benfol.com), mobile applications, or any of our related services, is a private company, registered and operating in the USA. Please feel free to contact us if you have any questions or concerns regarding this privacy policy.

We use your personal data to provide and improve the service. By visiting or using the Benfol Group LLC website (www.benfol.com), mobile applications, or any of our related services, you agree to the collection and use of information in accordance with this privacy policy.

To facilitate Benfol Group LLC global operations, we may transfer and access such information from around the world, including from other countries in which the Company has operations. This Privacy Statement shall apply even if Benfol Group LLC transfers data to other countries. By submitting your data and/or using our services, you consent to the transfer, storing, and processing of your data in another country.

  1. Information We Collect

We may collect the following types of information from you:

1.1. Personal Information: Information that can be used to identify you, such as your name, email address, postal address, phone number, and other contact information.

1.2. Account Information: Information related to your account, such as your username, password, and profile picture.

1.3. Usage Data: Information about how you use our Services, including your interactions with the content, features, and functionality of our Services.

1.4. Device Information: Information about the devices you use to access our Services, such as device type, operating system, unique device identifiers, and IP address.

1.5. Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your browsing and interaction with our Services. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information

We use your information for various purposes, including:

2.1. Providing and Personalizing Services: To deliver and personalize the content, features, and functionality of our Services, and to communicate with you.

2.2. Improving and Analyzing Services: To understand how our Services are used, to perform research, and to enhance our Services, including through the use of analytics and data analysis.

2.3. Marketing and Promotions: To send you marketing communications, newsletters, and promotions if you have opted in or as otherwise permitted by law.

2.4. Compliance and Protection: To comply with legal obligations and protect our rights, privacy, safety, and security, and those of our users and third parties.

  1. Sharing Your Information

We may share your information with third parties in the following circumstances:

3.1. Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or law enforcement requests.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

3.3. With Your Consent: We may share your information with third parties only when you provide explicit consent.

  1. Your Choices

You have several choices regarding your personal information:

4.1. Access and Update: You can access and update your account information through your account settings.

4.2. Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in the communication.

4.3. Cookies: You can manage your cookie preferences through your browser settings.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

If you are in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can in some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way for investigations and fraud detection and prevention.
  • For business transactions provided certain conditions are met If it is contained in a witness statement and the collection is necessary to assess process or settle an insurance claim.
  • For identifying injured, ill, or deceased persons and communicating with next of kin If we have reasonable grounds to believe an individual has been or may be a victim of financial abuse.
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
  • If the collection is solely for journalistic, artistic, or literary purposes.
  • If the information is publicly available and is specified by the regulations.

If you are a Singapore resident and you have a complaint, you may refer it to the office of the PDPC, as PDPC serves as Singapore’s main authority in matters relating to personal data protection and represents the Singapore Government internationally on data protection-related issues. You may complain through PDPC | Report a Personal Data Protection Concern for breaches related to the collection, use, disclosure, and protection of personal data.

European Commission’s Standard Contractual Clauses:

We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third- party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at aadmin@benfol.com.

Effective Date: 10/25/2023

111 North Wabash Avenue, Suite 100

Chicago, IL 60602

USA

Phone: (800) 207-7518

Email: aadmin@benfol.com